Entreprise:
EVIIVO
Secteur: informatique / télécoms
Taille: Entre 100 et 200 employés
Secteur: informatique / télécoms
Taille: Entre 100 et 200 employés
eviivo est une entreprise à forte croissance qui propose une solution logicielle permettant aux propriétaires de gîtes, chambres d’hôtes, B&B et autres petits hôteliers d’optimiser la gestion de leur hébergement au quotidien. Notre outil diffuse et met à jour en temps réel les informations de disponibilités et de tarifs sur de multiples canaux de ventes B2C tels que Booking.com, Airbnb, Expedia etc.
eviivo est une solution tout-en-un (channel manager + PMS) donnant la possibilité à nos clients de garder le contrôle et gérer leur établissement de manière centralisée.
eviivo, c’est 160 passionnés dans le monde qui travaillent au service de plus de 16 000 propriétés situées principalement au Royaume-Uni, en Allemagne, en France, en Italie, en Espagne, au Portugal et aux États-Unis.
Description de l'annonce:
eviivo is a dynamic company that markets award-winning booking software for independent hotels, B&B’s and vacation rentals. We help properties manage and grow their bookings connect them to famous travel websites like Booking.com, Expedia, Airbnb and many more. Originally founded in London about 10 years ago, the company has reinvented itself as a dynamic and young company since its takeover by Investcorp at the end of 2011. It has offices in London, Düsseldorf, Lyon, Tunis and more recently in Austin, Texas. We currently have 160 employees and over 16,000 clients worldwide.
Responsibilities
- Resolving cases escalated to Finance from the Customer Success team.
- Answering emails sent into the Accounts/Finance inbox
- Amendments/ Adjustments to bookings within internal billing software.
- Validation of Finance information provided by new customers and updating account contact details.
- Creation of new customers in the billing software
- Dealing with customer termination requests in a timely and effective manner.
- Ensuring that all administration of changes to property accounts are dealt with effectively and are recorded correctly in the system, for example changes of ownership, subscription amends, changes of management, changes of bank details and property name changes.
- Assist with any other finance tasks as necessary
About you
- Experience of accounts administration, customer service, product support,
technical helpdesk, training or hospitality.
- Mature and professional individual.
- Commercially astute with good numeracy skills, experience working in a Finance Department would be beneficial.
- Fluency in English is essential, with excellent communication skills, verbal (with a clear speaking voice) and written (good grammar). A second European language would be a distinct advantage.
- Proficient with office programmes (MS Word, PowerPoint Excel, Internet Explorer and Outlook).
- Polite, professional, calm under pressure and self-motivated to meet targets.
- Excellent time management and organisational skills.
The company offers
- Permanent contract, full time
- Role based in Tunis, El Kram
- Lunch tickets and health insurance
- Great working atmosphere in an international environment
- Combine success and fun within a great company culture together with smart, driven and social people
