Description de l'annonce:

Responsibilities

• Management of the Line of Business Case Management’s e-mail boxes
• Registration of files on the traceability tool
• Follow-up request, drafting and sending of follow-up mails
• Administrative processing of files (traceability, constitution, closure, etc.)
• Management of partner/customer references and submission of these references, if applicable
• Receipt and allocation of queries from partners/clients (dispatch)
• Transmission of cases to partners according to the requirements defined in the current SDEA, if applicable
• Management and retrieval of cases made available by the authorities (via ICSR download or MLM or any other module made available by the authorities), if applicable

Profile

• Bachelor’s degree in a science-related field is preferable
• A prior experience in vigilance is preferable

Skills

• Comfortable with using IT tools
• Excellent communication skills
• A good level of English (Oral and written)
• Organization and planning skills
• Proactive

• Quick learner and a good level of understanding

• Adaptability