Description de l'annonce:

As a Team Leader, your Mission will be:

-  Operating the designated platform to process documents and data on behalf of clients in a well-timed efficient way.

-  Making sure the data quality is consistently high.

-  Overseeing day-to-day operations and being hands-on in evaluating and labeling data accurately and consistently.

-  Make sure the data platforms and processes are running well. Both in data collection, integration, and processing.

-  Working with other teams (London, Paris) to resolve data processing and or client issues.

-  Coach, guide, and support your team of data operations agents developing the team’s effectiveness and ensuring individuals' SLAs and KPIs are met.

-  Communicating the status of SLAs and KPIs and being able to act in terms of Client, Product, and Team.

-  Proactively using data available to them to allocate the team to upcoming work and projects and communicating status to stakeholders

Your qualifications:

-  Master's degree in Management, Finance, or Marketing with more than three years of experience.

-  Rigor and a high set of quality standards are your assets.

-  Excellent visual, written, and verbal communication skills in English.

-  Prior experience in a team lead position or senior member of an operations team is required.

-  Previous experience in private markets is desirable, also financial services are preferable.

Good working conditions and package

Starting Date: As soon as possible