Overview of Role:

The main functions of this role include working closely with the pricing and competitive analysts, identify competitors on the market, collect, process, and analyze the information captured on competitor’s websites, help presenting detailed analysis on specific competitor’s products and recommend solutions to optimize company’s performance.

This person will also support the Pricing Manager, Competitive Analyst and the Merchandising team in determining an appropriate pricing structure based on competitor pricing analysis, conduct research to determine appropriate product price ranges as well as undertaking margin reports.

This individual will apply strong proven analytical skills, problem-solving skills, and industry knowledge of best practices while working closely with team members and other departments within National Pen Group.

Performing the role in line with the Goldstar Values:

Family - Treating our customers and our Goldstar team members like family

Simplicity - Ensuring all of our solutions we supply for our customers are easy with no hassle

Delighting our customers – We ensure every customer enjoys working with us by exceeding their expectations and providing the highest level of customer service and a quality product

Work hard, play hard - Work hard and give our all and at the same time love and enjoy what we do 

Primary tasks:

·Competitive Analysis – work closely with pricing/competitive analyst in conducting extensive research to identify market trends, new business opportunities and competitor’s strategies.

·Competitive Pricing Analysis – create reports and presentation and recommend pricing strategies that align closely with the market trends

·Competitive SWOT Analysis – Identify competitors’ strength, weaknesses, opportunities and threats to better understand their business and use this to improve company’s performance.

·Manage product email request box - Work on the product request email box as part of a team, ensuring timely response to questions from team.

·Compliance – process team’s requests on compliance, work with compliance dept to collect the required certification and share them with the team.

·Global projects –  Goldstar’s merchandising team is now a global team, so this role will require working on projects for both the EU and NA markets

·Other duties and projects and admin tasks , including support for other Goldstar teams (mainly Marketing team) as required.

Support tasks:

·Pricing Assistance – co-operate with pricing analyst tomaintain annual master pricing file and collaborate with the operations Director and sales and marketing teams to determine the pricing strategy. Communicate special offers to all relevant parties including the sales, marketing / web team and the salesforce team.

·Merchandising Analysis – monitor product categories, identify trends in sales and supply strategies to minimize stockouts while maximizing inventory turns.

·Margin report – check margin reports on a weekly basis, find out why some orders are being entered with low prices/margins and create a summary to share with management team

What we need from you:

·Desirable experience and qualifications

·Work experience as a Project Manager within a similar industry

·Experience within a fast-paced Contact Centre environment

·Customer focused.

Key Skills and attributes

·Previous project management experience in Marketing

·Language - Proficient written and oral English is essential. A second language such as German, Italian or French is a plus

· Analytical skills including critical thinking, data analysis, research and communication

·Excellent ability to deal with numbers and pricing with a mathematical approach is crucial

·Proficiency in computer skills MS Word, Excel, Outlook and CRM database. Oracle experience is essential

·Ability to cope under demanding pressure

·Ability to communicate complex technical information clearly

·Possess excellent problem solving, listening and organisational skills

·Ability to drive change and performance

·Excellent time management skills

·Strong planning, reporting, and networking skills

What we will provide:

·The opportunity for you to make a meaningful and serious contribution towards a very successful and rapidly growing business.

·A supportive environment with fantastic opportunities to grow and develop your career.

·A modern, fast paced and exciting company culture

About Goldstar:Goldstar, part of the global National P en Group, is one of the industry’s fastest growing Trade Suppliers.With a strong presence in both Europe and North America, Goldstar is becoming famous for offering a strong range of writing instruments, bags and drinkware, combined with headache-free, all-inclusive pricing and a passionate team who will do whatever it takes to delight their customers.Goldstar’s mission is to become the best supplier in the industry, providing our distributors with amazing products and unparalleled service.