Détails de l'annonce
Référence:
188553
Publiée le:
9 octobre 2023
Type de poste:
SIVP
Lieu de travail:
Tunis, Tunisie
Expérience:
Moins d'un an
Étude:
Bac + 3
Rémunération proposée:
800 - 850 DT / Mois
Disponibilité:
Plein temps
Langues:
Anglais
Entreprise:
anonymous logo
Entreprise Anonyme
Secteur: informatique / télécoms
Taille: Entre 20 et 100 employés
Description de l'annonce:

 

Key responsibilities

 

  •  Manage a portfolio of Global clients and ensure their satisfaction.

  •  Treat in timely manner customer’s requests

  •  Assist sales and pre-sales with the client onboarding process

  •  Interact with the development team and act as project manager to escalate critical issue

  •  Act as the main point of contact during the platform implementation and client training.

  •  Contribute to the wiki page by documenting issues and solution related to your position

  •  ensure a timely fulfillment for client orders against the different fulfillment centers and follow up with warehouses, shipping providers and freight forwarders.

  •  track and maintain logistic providers KPIs, follow up on enhancement requests to improve the logistic services

  •  Provide periodic reports on the logistic activity

  •  Report and track client account issues and own their resolution in a timely manner.

 

 

 

Qualifications, Skills and Experience

 

 

 

  •  Bachelor Degree in Computer science or related field with an IT background

  •  Highly organized person with ability to operate under time constraint

  •  Problem solving ability and good analytical skills.

  • Good understanding of the supply chain management: Inventory management, incoterms and multi-modal transportation

  •  E-Commerce knowledge is desirable

  •  Good written/verbal English communication skills.

  •  Good IT skills, advanced knowledge in Excel in required, experience with python and other programming languages and SQL is a plus