Entreprise:
ADVANCIA TELESERVICES
Secteur: call center / télévente
Taille: Plus de 500 employés
Secteur: call center / télévente
Taille: Plus de 500 employés
La société emploie 500 collaborateurs en Tunisie et en forte croissance avec deux sites totalisant 860 positions. De taille humaine avec un fort management de proximité, la société s’est dotée de moyens humains hautement qualifiés ainsi que d’environnement et de moyens techniques certifiés ISO 27001 assurant la sécurité des données de ses clients et de leurs bénéficiaires dans un contexte respectant le RGPD.
Description de l'annonce:
Are you fluent in English, both spoken and written ?
Advancia Teleservices is looking for dynamic and motivated Customer advisors to join its team.
Context of the operation :
English-language user support in inbound calls & chat on behalf of a global leader in video equipment.
As a Customer advisor, you will be responsible for providing an excellent customer care to our English native speakers customers.
You will be tasked with answering incoming calls and chats, handling customer inquiries, resolving issues, providing accurate informations about our products and services and guarantee a high customer satisfaction level.
What we offer :
- Salary: 1200 DT for a 40-hour with 2 days off per week
- Objective-based bonuses
- Monthly challenges for the entire team
- Restaurant vouchers : 6 DT per day
- Provided transportation : to and from Tunis and it’s suburb
- Contract type : Permanent contract upon hiring
- Eid bonus, seniority bonus, and many other benefits.
If you have an experience in call centers and proficiency in the English speaking, please send us your resume and/or contact us at 71 163 029 or 93875293/92935536.
Equal opportunities for all to be employed.
